Privacy Policy:

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.earthelementsbotanicals.ca (the “Site”). Personal Information We collect when you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

 

Additionally, as you browse the Site, we collect information about:

• The individual web pages or products you view

• What websites or search terms referred you to the Site

• How you interact with the Site

 

We refer to this automatically collected information as “Device Information.” Technologies Used for Device Information:

• Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

• Log Files: Track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

 

When you make (or attempt to make) a purchase through the Site, we collect specific information from you, including:

• Your name

• Billing address

• Shipping address

• Payment information (including credit card numbers)

• Email address

• Phone number

 

We refer to this information as “Order Information.” When we mention “Personal Information” in this policy, it includes both Device Information and Order Information. How Do We Use Your Personal Information?

 

We use the Order Information collected to:

• Fulfill orders placed through the Site (processing payments, arranging shipping, providing invoices, and order confirmations)

• Communicate with you

• Screen orders for potential risk or fraud

• Provide you with information or advertising related to our products or services, in line with your preferences

 

We use the Device Information collected to:

• Screen for potential risk and fraud (especially your IP address)

• Improve and optimize the Site (for example, by analyzing how customers browse and interact with the Site and evaluating the success of marketing campaigns)

 

Sharing Your Personal Information:

We share your Personal Information with third parties to help us use it as described above.

• Shopify: We use Shopify to power our online store. You can read more about Shopify’s privacy practices here: https://www.shopify.com/legal/privacy.

• Google Analytics: We use Google Analytics to understand how customers use the Site. Learn more about Google’s privacy practices here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

We may also share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

 

Targeted Advertising:

We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. For more on how targeted advertising works, visit the Network Advertising Initiative’s (NAI) educational page.

​

You can opt out of targeted advertising via these links:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

 

Additionally, you can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal.

​

Do Not Track:

We do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.

​

Data Retention:

When you place an order through the Site, we will retain your Order Information for our records unless and until you request its deletion.